monday CRM vs Capsule
Head-to-head: pricing, ratings, features and fit for monday CRM and Capsule.
monday CRM
Visual, flexible and great for teamwork
monday CRM is built on monday.com's Work OS platform, which makes it fundamentally different from classic CRMs: instead of rigid modules, you work with freely configurable boards, columns, and automation rules you can adjust via drag-and-drop — no code required.
Key features
- Freely customizable boards instead of rigid modules
- No-code automations via a rule builder
- Seamless connection to project and task management
- Multiple views: Kanban, table, calendar, Gantt
- Rich dashboards with widgets
Ideal for
- Teams that want sales tightly connected to project management
- Agencies and creative teams with visual workflows
- Companies that collaborate broadly across teams, not just in sales
- Teams that value maximum flexibility in boards and views
Pros
- Very flexible, visual boards with no code needed
- Strong cross-team collaboration
- Easy connection to project management
Cons
- Less sales-specific depth than dedicated CRMs
- Minimum seat counts on some plans
Capsule
The lean, tidy CRM for small teams
Capsule was built in the UK around a clear philosophy: a CRM should be easy to use, not overloaded with features hardly anyone touches. Contacts, opportunities, tasks and notes live in a clean interface that's easy to pick up without training.
Key features
- Clean contact and deal management
- Customizable sales pipelines
- Task and appointment management with reminders
- Email templates and bulk email
- Simple workflow automations
Ideal for
- Small teams and freelancers with a manageable contact volume
- Users looking for an especially simple, tidy CRM
- Teams that want to get started fast without much configuration
- Businesses focused on contact management rather than complex processes
Pros
- Very clean, uncluttered interface
- Quick to set up, minimal ramp-up time
- Fair entry pricing with a free plan
Cons
- Less automation depth than large suites
- Limited marketing features compared to HubSpot
| Comparison criteria | monday CRM | Capsule |
|---|---|---|
| Rating | 4.4 | 4.4 |
| Starting price | ab 12 € / Monat | ab 21 € / Monat |
| Free tier | 14 Tage kostenlos testen | Dauerhaft kostenlos für bis zu 2 Nutzer |
| Best for | Visual, flexible and great for teamwork | The lean, tidy CRM for small teams |
Verdict: monday CRM or Capsule?
monday CRM is a particularly good fit for Teams that want sales tightly connected to project management. Its biggest strength: Very flexible, visual boards with no code needed.
Capsule is a particularly good fit for Small teams and freelancers with a manageable contact volume. Its biggest strength: Very clean, uncluttered interface.