Zoho CRM vs monday CRM
Head-to-head: pricing, ratings, features and fit for Zoho CRM and monday CRM.
Zoho CRM
Highly customizable, part of a large ecosystem
Zoho CRM is part of the huge Zoho ecosystem of 50+ business applications and stands out for its customizability: fields, modules, layouts, and automations can be extensively tailored via clicks or Zoho's own scripting language, Deluge.
Key features
- Highly customizable fields, modules and layouts
- Deluge scripting language for custom logic
- Zia AI assistant for scoring and forecasting
- Blueprint for multi-stage sales processes
- Seamless integration with Zoho One (50+ apps)
Ideal for
- Teams with custom, complex sales processes
- Companies already using other Zoho apps
- Budget-conscious teams that still want deep functionality
- Businesses with in-house technical know-how for customization
Pros
- Very good value for money
- Extremely customizable (fields, workflows, modules)
- Part of a large software ecosystem (Zoho One)
Cons
- Interface feels less modern than alternatives
- Customization requires some ramp-up time
monday CRM
Visual, flexible and great for teamwork
monday CRM is built on monday.com's Work OS platform, which makes it fundamentally different from classic CRMs: instead of rigid modules, you work with freely configurable boards, columns, and automation rules you can adjust via drag-and-drop — no code required.
Key features
- Freely customizable boards instead of rigid modules
- No-code automations via a rule builder
- Seamless connection to project and task management
- Multiple views: Kanban, table, calendar, Gantt
- Rich dashboards with widgets
Ideal for
- Teams that want sales tightly connected to project management
- Agencies and creative teams with visual workflows
- Companies that collaborate broadly across teams, not just in sales
- Teams that value maximum flexibility in boards and views
Pros
- Very flexible, visual boards with no code needed
- Strong cross-team collaboration
- Easy connection to project management
Cons
- Less sales-specific depth than dedicated CRMs
- Minimum seat counts on some plans
| Comparison criteria | Zoho CRM | monday CRM |
|---|---|---|
| Rating | 4.3 | 4.4 |
| Starting price | ab 14 € / Monat | ab 12 € / Monat |
| Free tier | Dauerhaft kostenlos für bis zu 3 Nutzer | 14 Tage kostenlos testen |
| Best for | Highly customizable, part of a large ecosystem | Visual, flexible and great for teamwork |
Verdict: Zoho CRM or monday CRM?
Zoho CRM is a particularly good fit for Teams with custom, complex sales processes. Its biggest strength: Very good value for money.
monday CRM is a particularly good fit for Teams that want sales tightly connected to project management. Its biggest strength: Very flexible, visual boards with no code needed.