monday CRM vs Zoho CRM
Head-to-head: pricing, ratings, features and fit for monday CRM and Zoho CRM.
monday CRM
Visual, flexible and great for teamwork
monday CRM is built on monday.com's Work OS platform, which makes it fundamentally different from classic CRMs: instead of rigid modules, you work with freely configurable boards, columns, and automation rules you can adjust via drag-and-drop — no code required.
Key features
- Freely customizable boards instead of rigid modules
- No-code automations via a rule builder
- Seamless connection to project and task management
- Multiple views: Kanban, table, calendar, Gantt
- Rich dashboards with widgets
Ideal for
- Teams that want sales tightly connected to project management
- Agencies and creative teams with visual workflows
- Companies that collaborate broadly across teams, not just in sales
- Teams that value maximum flexibility in boards and views
Pros
- Very flexible, visual boards with no code needed
- Strong cross-team collaboration
- Easy connection to project management
Cons
- Less sales-specific depth than dedicated CRMs
- Minimum seat counts on some plans
Zoho CRM
Highly customizable, part of a large ecosystem
Zoho CRM is part of the huge Zoho ecosystem of 50+ business applications and stands out for its customizability: fields, modules, layouts, and automations can be extensively tailored via clicks or Zoho's own scripting language, Deluge.
Key features
- Highly customizable fields, modules and layouts
- Deluge scripting language for custom logic
- Zia AI assistant for scoring and forecasting
- Blueprint for multi-stage sales processes
- Seamless integration with Zoho One (50+ apps)
Ideal for
- Teams with custom, complex sales processes
- Companies already using other Zoho apps
- Budget-conscious teams that still want deep functionality
- Businesses with in-house technical know-how for customization
Pros
- Very good value for money
- Extremely customizable (fields, workflows, modules)
- Part of a large software ecosystem (Zoho One)
Cons
- Interface feels less modern than alternatives
- Customization requires some ramp-up time
| Comparison criteria | monday CRM | Zoho CRM |
|---|---|---|
| Rating | 4.4 | 4.3 |
| Starting price | ab 12 € / Monat | ab 14 € / Monat |
| Free tier | 14 Tage kostenlos testen | Dauerhaft kostenlos für bis zu 3 Nutzer |
| Best for | Visual, flexible and great for teamwork | Highly customizable, part of a large ecosystem |
Verdict: monday CRM or Zoho CRM?
monday CRM is a particularly good fit for Teams that want sales tightly connected to project management. Its biggest strength: Very flexible, visual boards with no code needed.
Zoho CRM is a particularly good fit for Teams with custom, complex sales processes. Its biggest strength: Very good value for money.