[x]vtiger vs Capsule
Head-to-head: pricing, ratings, features and fit for [x]vtiger and Capsule.
![[x]vtiger Logo](/logos/xvtiger.png)
[x]vtiger
German CRM solution built on vtiger
[x]vtiger is developed by a German provider and built on the proven open-source CRM vtiger, which has been in use worldwide for over 15 years. Unlike many international providers, its focus is consistently on German and European companies: hosting within Germany or the EU, GDPR-compliant data processing, and personal, German-speaking support are core to the offering.
Key features
- Hosting and data centers in Germany/EU
- GDPR-compliant data processing by design
- Deep customizability thanks to its open-source base (vtiger)
- Personal, German-speaking support
- Custom modules, fields and workflow rules
Ideal for
- German and European companies with strict data privacy needs
- Teams that need custom processes and modules
- Companies that value personal, German-speaking support
- Businesses that care about an EU hosting location
Pros
- Hosting and support based in Germany (GDPR-compliant)
- Highly customizable thanks to its open-source base (vtiger)
- Personal, German-speaking support
Cons
- Less well-known than international providers
- Smaller app ecosystem than HubSpot or Zoho
Capsule
The lean, tidy CRM for small teams
Capsule was built in the UK around a clear philosophy: a CRM should be easy to use, not overloaded with features hardly anyone touches. Contacts, opportunities, tasks and notes live in a clean interface that's easy to pick up without training.
Key features
- Clean contact and deal management
- Customizable sales pipelines
- Task and appointment management with reminders
- Email templates and bulk email
- Simple workflow automations
Ideal for
- Small teams and freelancers with a manageable contact volume
- Users looking for an especially simple, tidy CRM
- Teams that want to get started fast without much configuration
- Businesses focused on contact management rather than complex processes
Pros
- Very clean, uncluttered interface
- Quick to set up, minimal ramp-up time
- Fair entry pricing with a free plan
Cons
- Less automation depth than large suites
- Limited marketing features compared to HubSpot
| Comparison criteria | [x]vtiger | Capsule |
|---|---|---|
| Rating | 4.4 | 4.4 |
| Starting price | ab 11,99 € / Monat | ab 21 € / Monat |
| Free tier | 14 Tage kostenlos testen | Dauerhaft kostenlos für bis zu 2 Nutzer |
| Best for | German CRM solution built on vtiger | The lean, tidy CRM for small teams |
Verdict: [x]vtiger or Capsule?
[x]vtiger is a particularly good fit for German and European companies with strict data privacy needs. Its biggest strength: Hosting and support based in Germany (GDPR-compliant).
Capsule is a particularly good fit for Small teams and freelancers with a manageable contact volume. Its biggest strength: Very clean, uncluttered interface.