ClickUp vs Capsule
Head-to-head: pricing, ratings, features and fit for ClickUp and Capsule.
ClickUp
Project management and CRM in one tool
ClickUp bills itself as the 'one app to replace them all' and is, at its core, an extremely flexible project management and productivity platform. Through customizable 'Spaces', custom fields and ready-made CRM templates, ClickUp can be configured into a dedicated sales CRM — complete with a pipeline view, contact management and deal tracking.
Key features
- CRM via custom fields, views and templates
- Seamless connection to project and task management
- Multiple views: board, list, table, Gantt, calendar
- Automations and custom workflows
- Built-in docs, chat and time tracking
Ideal for
- Teams that want to combine sales, projects and tasks in one tool
- Agencies with project-based client work
- Tech-savvy teams that want to build custom processes
- Companies looking for a very generous free CRM
Pros
- Extremely flexible thanks to custom fields and templates
- Connects CRM seamlessly with project and task management
- Very generous free plan
Cons
- Not a specialized sales CRM out of the box
- The sheer range of features can feel overwhelming at first
Capsule
The lean, tidy CRM for small teams
Capsule was built in the UK around a clear philosophy: a CRM should be easy to use, not overloaded with features hardly anyone touches. Contacts, opportunities, tasks and notes live in a clean interface that's easy to pick up without training.
Key features
- Clean contact and deal management
- Customizable sales pipelines
- Task and appointment management with reminders
- Email templates and bulk email
- Simple workflow automations
Ideal for
- Small teams and freelancers with a manageable contact volume
- Users looking for an especially simple, tidy CRM
- Teams that want to get started fast without much configuration
- Businesses focused on contact management rather than complex processes
Pros
- Very clean, uncluttered interface
- Quick to set up, minimal ramp-up time
- Fair entry pricing with a free plan
Cons
- Less automation depth than large suites
- Limited marketing features compared to HubSpot
| Comparison criteria | ClickUp | Capsule |
|---|---|---|
| Rating | 4.5 | 4.4 |
| Starting price | ab 7 € / Monat | ab 21 € / Monat |
| Free tier | Dauerhaft kostenlos (Free Forever Plan) | Dauerhaft kostenlos für bis zu 2 Nutzer |
| Best for | Project management and CRM in one tool | The lean, tidy CRM for small teams |
Verdict: ClickUp or Capsule?
ClickUp is a particularly good fit for Teams that want to combine sales, projects and tasks in one tool. Its biggest strength: Extremely flexible thanks to custom fields and templates.
Capsule is a particularly good fit for Small teams and freelancers with a manageable contact volume. Its biggest strength: Very clean, uncluttered interface.